If you have not played the game for more than 2 hours and 14 days, Steam will offer you a refund. If it has been more than a week and you haven’t retrieved your money back, contact your bank account.
How Can I Request a Refund?
Steam will instantly approve refund requests from those who haven’t played the particular game for more than 2 hours and requested a refund before 14 days of purchasing. Even if you don’t meet this criterion, you can still request a refund and Steam will inspect your conditions before approving or rejecting your refund. What you need to do to request a refund is first of all log in to your Steam account. After you are logged in, you need to click on the page where you can see your purchases. Click on the particular purchase that you want to request a refund for and choose the problem you are having with the product. Steam offers two options, you can either click on the I purchased this by accident option or you can click on the Gameplay or technical issues option. In the next step, you can choose where should the refund be directed whether it is your Steam wallet or your bank account. The last step is to receive a confirmation mail from Steam that your request has been successful.
Other Reasons for The Pending Status of the Refund
Steam refunds money to customers within 24 hours, provided they meet the criteria of 2 hours of playing and 14 days of purchase. However, there can be some delays if a customer requests a refund on a weekend or during peak hours. If you are certain that you meet these requirements and requested your refund during weekday hours, you can contact Steam for assistance. ..
Yes, you can refund a game that you have bought a long time ago. To do this, you will need to contact the store that you bought the game from and ask for a refund.
Steam does not offer a very flexible refund policy for games that have been played for more than two hours or fourteen days after the purchase. This means that you may not be able to request a refund on a game that has been sitting in your library for one year. ..
If you received a refund but your claim was not approved, you may be able to request a refund in writing. To do this, you must provide evidence that you were denied the refund and why. You can also provide a copy of the receipt or invoice that shows the purchase was made.
If Steam rejects your refund request after the inspections, you can still request a refund. A new Steam employee will be given the case to inspect your request so you might be lucky this time. ..
Hello, may I please request a refund for the in-game purchases I have made? Thank you. ..
Steam offers to give refunds for in-game purchases that are made within 48 hours of the purchase date. If an in-game item is purchased using a credit card, Steam will also offer a refund for that purchase.
If you are banned from the game, can you request a refund? ..
If you were banned by Steam’s Valve Anti-Cheat system during the game, you cannot request a refund for that game. ..
Your refund might be pending if you are in the process of inspection because you don’t meet their criterion of playing and purchasing.
