You can drive alone and not be liable for transporting passengers.

Contact them by phone if you have any questions or concerns about their company.

When you need to get in touch with customer assistance, it is important to complete tasks as soon as possible. This will help ensure that you have the best chance of getting a response from customer service.

If you find yourself in any of the following situations, please call 1-877-472-7562:

  1. You are lost or confused.
  2. You need help getting somewhere.
  3. You have a emergency.

Contact them by app, if you can. They might not be interested in talking in person, but they’re more likely to be interested in getting in touch through a digital medium.

Contact them by email if you have any questions or concerns about their product or service.

If you’re a customer, you can email the support team at amazonflex-support@amazon.com if you don’t want to phone or contact help from inside the app. Emailing the support staff is the easiest way to get in touch with them if you have a non-urgent question. ..

If you have a unique situation that needs a thorough explanation, emailing the support staff is your best option. Instead of spending time out of your day to interact with customer support, you may then read the email at your leisure.

The app is a great way for drivers to provide feedback on the program and the app. It is also where customers may register complaints regarding undeliverable items, damaged products, or poor service.

Be truthful in your evaluations.

Conclusion

Driving is a risky activity. Whether you drive once in a while or numerous shifts per week, something will go wrong at some point. This means that you are more likely to be involved in an accident. ..

Frequently asked question

If a customer refuses to accept a delivery, you should try to resolve the issue. If that is not possible, you may need to contact the customer and ask them to return the product.

If you try to deliver an order and the customer rejects any or all of the products, scan the box and mark it as “Rejected” in the app, indicating that there was a problem with the product and that you should contact the customer to resolve it.

How can I update my address, phone number or driver’s license information?

Personal Information in the app can be edited to change your name, email, and other personal information.